Terms Of Service

All Business is Undertaken as per our standard terms and conditions., and PIFFA where applicable.

By using our services, you confirm and acknowledge that you have read this agreement, that you understand its contents and that you agree to be bound by all of the terms and conditions contained in this agreement. If You do not agree to be bound by the terms and conditions of this Agreement, do not use any of the services provided by TronGlobal (Private) Limited.

General Terms and Conditons:

Telex Release - Shipment Hold. Waiver of Liability:
We must require you to send us your surrender request letter1. if you need to hold a shipment at destination., you have to inform us 15 days prior to vessel arrival at destination seaport.​​, this does not bind us in a legal manner to hold the shipment in any way, therefore under no circumstances, Tron Global Private Ltd., can be held responsible for any failure to collect funds from the buyer. It's the sole responsibility of the Seller to collect funds from the Buyer, through banking channels, i.e Letter of Credit, Cash against Documents (CAD), or otherwise howsoever they seem fit and workable between them.

Pricing and Space Availability:
Rates are subject to change with or without notice., and subject to space availability. China FCL freight rates change on weekly basis., therefore do confirm before booking. Freight, charges are billed according to the open market foreign exchange rates. Air-freight is charged on gross weight or dimensional weight whichever is higher. By sea LCL freight is charged on per cbm or per ton whichever is higher. By air shipment under 'done' basis, will be billed at avg. Per kg rate, in case cargo weight is increased. China vendor to provide export license. Otherwise standard fees will apply of US$100.00. Unless specified rate quoted are for dry general cargo. Excluding. Haz. Dgr. Battery. Motors. Liquid etc. This quote cancels the previous offers (if any) for the above shipment.

Tariff and Technical Advice:
Any content above that involves tariffs, valuation, or technical advice is being tendered to you based on the information provided to us in our discussion or in your correspondence. The advice must be interpreted as an opinion and is not binding in any way.

[1]. You are required to send us the surrender request according to the format provided by us, along with original Bill of Ladings to our office. However please note under no circumstances, Tron Global Private Ltd., can be held responsible for any failure to collect funds from the buyer. It's the sole responsibility of the Seller to collect funds from the Buyer, through banking channels, i.e Letter of Credit, Cash against Documents (CAD), or otherwise howsoever they seem fit and workable between them.

Last Updated: 16 December, 2015